Katalyst D2D
Frequently asked questions and solutions for Katalyst D2D
- Katalyst: Determining root cause of a Katalyst crash
- Katalyst: Performance problems after infrastructure changes
- Katalyst: Handling login issues after identity provider / SSO changes
- Katalyst: Handling 502 Proxy errors on RPC calls, general approach
- Katalyst: Workflow guidance to ensure peaks are correctly named
- Katalyst: Product peaks not assigned even though masses are known
- Katalyst: User cannot log into Katalyst development environment after logging into production
- Katalyst: CAS search fails due to external materials service error (MaterialsServiceException)
- Katalyst: SDF import of many compounds fails in Katalyst (data integrity concern)
- Katalyst: Error: invalid_grant: Token is not active
- Katalyst: Katalyst down after VM restart due to lost Spectrus DB Enterprise license activation
- Katalyst: New experiments cannot be created after database migration to cloud
- Katalyst: File attachments rejected in Katalyst due to unsupported extensions
- Katalyst: Managing multiple experiments with identical or similar titles
- Katalyst: Experiment save hangs and experiments become locked with 502 Proxy Error
- Katalyst: Unexpected default units when manually creating new materials
- Katalyst: 502 Proxy Error (StatusCodeException) when in idle state
- Katalyst: Plate templates accidentally overwritten
- Katalyst: Unable to Import Reaction Design from CSV File
- Katalyst: Server security and access issues
- Katalyst: Distinguishing between project, study, and campaign fields
- Katalyst: Experiments fail to finalize due to unresolved warnings
- Katalyst: Access blocked due to SSL certificate issues
- Katalyst: Understanding which Katalyst experiment fields are used in standard reports
- Katalyst: Re-opening a finalized Katalyst experiment gives an error: arcus_source is not explicitly false
- Katalyst: Export fails when experiment contains unsupported or custom data types
- Katalyst: Error when opening experiments created in much older versions
- Katalyst: Changes lost when browser is refreshed or back button is used during Katalyst editing
- Katalyst: Changing plate type (e.g., 96-well to 384-well) mid-experiment leads to errors or misaligned wells
- Katalyst: Experiments missing from Katalyst project-level dashboards or summaries