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  4. Katalyst D2D

Katalyst D2D

Frequently asked questions and solutions for Katalyst D2D

  • Katalyst: User cannot log into Katalyst development environment after logging into production
  • Katalyst: CAS search fails due to external materials service error (MaterialsServiceException)
  • Katalyst: SDF import of many compounds fails in Katalyst (data integrity concern)
  • Katalyst: Error: invalid_grant: Token is not active
  • Katalyst:  Katalyst down after VM restart due to lost Spectrus DB Enterprise license activation
  • Katalyst: New experiments cannot be created after database migration to cloud
  • Katalyst: File attachments rejected in Katalyst due to unsupported extensions
  • Katalyst: Managing multiple experiments with identical or similar titles
  • Katalyst:  Experiment save hangs and experiments become locked with 502 Proxy Error
  • Katalyst: Unexpected default units when manually creating new materials
  • Katalyst: 502 Proxy Error (StatusCodeException) when in idle state
  • Katalyst: Plate templates accidentally overwritten
  • Katalyst: Unable to Import Reaction Design from CSV File
  • Katalyst: Server security and access issues
  • Katalyst: Distinguishing between project, study, and campaign fields
  • Katalyst: Experiments fail to finalize due to unresolved warnings
  • Katalyst: Access blocked due to SSL certificate issues
  • Katalyst: Understanding which Katalyst experiment fields are used in standard reports
  • Katalyst: Re-opening a finalized Katalyst experiment gives an error: arcus_source is not explicitly false
  • Katalyst: Export fails when experiment contains unsupported or custom data types
  • Katalyst: Error when opening experiments created in much older versions
  • Katalyst: Changes lost when browser is refreshed or back button is used during Katalyst editing
  • Katalyst: Changing plate type (e.g., 96-well to 384-well) mid-experiment leads to errors or misaligned wells
  • Katalyst: Experiments missing from Katalyst project-level dashboards or summaries
  • Katalyst: inconsistent behavior when multiple browser tabs are open
  • Katalyst: Upload of very large raw analytical data files fails or stalls
  • Katalyst: How to print or export plate views with legible labels
  • Katalyst: Slow performance when generating large review tables
  • Katalyst: Incorrect default project appears when creating new experiments
  • Katalyst: Copy/paste of chemical structures into Katalyst fails or changes format
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