Katalyst D2D
Frequently asked questions and solutions for Katalyst D2D
- Katalyst: Experiments missing from user’s “Recent” lists
- Katalyst: User cannot reassign experiment ownership
- Katalyst: Experiment search filters reset unexpectedly
- Katalyst: Invalid or missing units when importing SDF material data
- Katalyst: Users cannot edit experiment metadata after certain workflow steps
- Katalyst: Error when deleting plates that still have analytical data attached
- Katalyst: Verifying Katalyst email notifications after configuration changes
- Katalyst: Limitations when searching experiments by text description or comments
- Katalyst: Email notifications not sent to submitter when new experiments are created
- Katalyst: Enabling untargeted LCMS analysis for Agilent instruments
- Katalyst: Experiments remain “in progress” after a Katalyst or database outage
- Katalyst: Yield prediction returns server error: ClientProtocolException
- Katalyst: Export from Katalyst goes to the wrong project/folder in the target system
- Katalyst: Analytical data not displayed after reopening experiment
- Katalyst: Experiment export fails when experiment name contains emojis or uncommon symbols
- Katalyst: Sequence file generation request stuck
- Katalyst: Cannot Attach Data Due to Missing or Incorrect Sample Names
- Katalyst: Experiments show duplicate analytical runs for the same well
- Katalyst: Understanding the difference between “export” and “backup” functions
- Katalyst: Unexpected rounding or significant figures in reported values
- Katalyst: Slow or stuck ReprocessExperiment tasks
- Katalyst: Reprocessing not performed
- Katalyst: Failures when importing data via API integration
- Katalyst: Changes in materials not reflected in existing experiments
- Katalyst: Frequent session timeouts while users are actively working
- Katalyst: Incorrect default language or locale (number/date format)
- Katalyst: Configuration changes do not take effect until services are restarted
- Katalyst: User locked out of the program after multiple failed login attempts
- Katalyst: Inconsistent program behavior between different web browsers
- Katalyst: Why there are multiple similar processing templates?