Image Artist: File Not found error; No such file or directory when attempting to download results via the ImA Loader

Problem description:

The download of data, specifically the download of result files fails due to the following error as reported in the ImA Loader log:

>File not found error occurred: [Errno 2] No such file or directory: 'C:\\Users\\USER_HOME\\Downloads\\RP_2023-09-26_CB-2023-214_XXXXXXXXXXXXXXX\\2023-09-26_CB-2023-214_XXXXXXXXXXXXXXXXXXXX\\2023-10-03 193027\\RP_2023-09-26_CB-2023-214_XXXXXXXXXXXXXXX-2023-09-26_CB-2023-214_XXXXXXXXXXXXXXX-2023-10-03 193027-f50j7yu5.zip'. In the case of a download please make sure that Windows target file path length is < 260 characters or adjust Windows max path length.

 
The pertinent part of the error is as follows:

 In the case of a download please make sure that Windows target file path length is < 260 characters or adjust Windows max path length.

Solution:

The path to the directory where the results.zip is being written to is too long, it exceed the Windows MAX_PATH length which by default is 260 characters. 

There is a setting within the Windows registry that can be adjusted to allow path lengths > 260 characters. To adjust the Windows MAX_PATH length please refer to the following knowledge article and/or speak with your local IT team:
 
Maximum Path Length Limitation - Win32 apps | Microsoft Learn
 
If changing the MAX_PATH length via the Windows registry is not an option you could also try renaming the plate to reduce the number of characters and/or download direct to the C: drive to reduce the path length.