When updating Lead Discovery Premium and the ChemDraw JS component, in some rare cases the users do not get the structure editor to work in the web player, when opening the structure editor there is an endless spinning wheel.
Using the developer tools in the browser you might see an error like this:
Source map error: request failed with status 500
This happens even though the URL preference for ChemDraw JS is set and you can reach the ChemDraw JS test page.
To fix this, clear the cache/cookies for the web browser that the user gets the issue with as this will load the structure editor correctly.
Source Case 284564
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