Missing ChemChart Data Functions in Signals Lead Discovery Premium

Product	Version
Signals Lead Discovery Premium	3.6 Version

Keywords:
ChemChart Data Functions, ScriptSync, Storage Sense, Temp folders, Python module error, df.data transfer

Introduction: This article resolves the issue where ChemChart Data Functions are missing in Spotfire Analyst due to temporary file cleanup by system utilities.

Validated Scenarios:

Scenario 1: Storage Sense Disabled

Verified Storage Sense was disabled via Windows Settings
Deleted both temp folders:
- ScriptSync
- ChemChartsDataFxns
Restarted Spotfire → Immediate resolution

"Everything worked as expected after folder deletion" - User Report

Scenario 2: IT-Managed Environment

Compared folder structures between PCs:
- Affected PC: Missing subfolders in temp directories
- Working PC: Existing (empty) folder structure
Deleted folders despite IT-controlled Storage Sense
Confirmed restoration after restart

"Removing folders solved the problem even without Storage Sense access" - User Report

Process Steps:

Close Spotfire Completely
- End all Analyst.exe processes via Task Manager
Delete Temp Folders
- Navigate to: %USERPROFILE%\AppData\Local\Temp\
- Force delete:
  - ChemChartsDataFxns
  - ScriptSync
- Note: Use SHIFT+Delete to bypass Recycle Bin
Restart & Verify
- Launch Spotfire and wait 2-3 minutes
- Check:
  - ChemChart Data Functions menu
  - Newly created temp folders with complete structure

Key Findings:

Folder Existence Conflict:
- ScriptSync fails if folders exist (even empty)
- Full deletion forces proper ZIP extraction
IT Environment Workaround:
- Folder deletion works regardless of Storage Sense status
- Batch script solution recommended for enterprises:
```
@echo off
rmdir /s/q "%LOCALAPPDATA%\Temp\ChemChartsDataFxns"
rmdir /s/q "%LOCALAPPDATA%\Temp\ScriptSync"
```

Critical Note: This remains a temporary workaround until next release with enhanced temp file management.

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