When uploading or downloading data via the ImA Loader if users observe errors in the ImA Loader log which includes "RequestTimeTooSkewed", it can cause the upload or download of data to fail.
Error:
Cannot connect to server: S3 operation failed; code: RequestTimeTooSkewed, message:
The difference between the request time and the server's time is too large...
The error indicates that there is a mismatch between the system times of the client PC where the data is being uploaded from, and the system time set on the upstream ImA server.
Solution:
Check the UTC times on both the client PC and the ImA server. Check to make sure the system clock on both client PC and ImA server are set correctly. Is the UTC region correct? Is there a timezone offset or variability in time/date formatting?
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