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ChemDraw: Whenever I try to use any of the Online menu features, I receive the same error message: "An unexpected error occurred (#-5012)."

Rich Talbot
  • Updated

Whenever I try to use any of the Online menu features, e.g. Browse ChemStore.com, CS ChemDraw Technical Support, Register Online, etc. I receive the same error message: "An unexpected error occurred (#-5012)."

Solution:

Try opening your Internet control panel, and make sure the default web browser is set to something that is actually installed and working on your computer.

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