Spotfire: Data function in TIBCO Spotfire fails to execute with "Timed out connecting to <url> after 300000 ms while downloading manifest" error

This article explains one reason a data function in TIBCO Spotfire fails to execute with "Timed out connecting to http://servername:port/ServiceName/api/v8/administration/ExtendedServerInfo after 300000 ms while downloading manifest" error

Details:

In the TIBCO Spotfire installed client or the TIBCO Spotfire Web Player, opening a report with a data function that uses an open-source R script might throw an error like:
Error "Timed out connecting to http://servername:port/ServiceName/api/v8/administration/ExtendedServerInfo after 300000 ms while downloading manifest"

Additionally, the specified URL for the TIBCO Spotfire Statistics Services (TSSS) instance the script was sent to will also not be accessible from a web browser. Like:

• http://<servername>:<port>/<ServiceName>/api/v8/administration/ExtendedServerInfo

The issue described above can be due to the rJava package installed on TIBCO Spotfire Statistics Services (TSSS) not being compatible with the open-source R version it is using.

Installing a more recent version of the rJava package may fix this issue, but a more robust solution is to use the tested open-source R version that is specified in the system requirements for the particular TSSS release being used.

Reference:

Doc: Configuring an open-source R engine

• https://docs.tibco.com/pub/sf_statsvcs/10.3.0/doc/html/TIB_sf_statsvcs_10.3_installation/GUID-C21FE2C3-0225-412F-8DFA-92F549CD867C.html

Doc: System requirements for TIBCO Spotfire® Statistics Services service

• https://docs.tibco.com/pub/spotfire/general/sr/GUID-D06ACD50-A521-4D04-B6DD-8D97ED7CE34C.html