Date Posted:
Product: TIBCO Spotfire®
Product: TIBCO Spotfire®
Problem:
Maps in Spotfire not visible when using Zscaler proxy
Solution:
If you are using a Zscaler proxy and you do not see any maps in the map chart, they are just blank.
If you capture a Fiddler log you will can see this kind of responses to image requests:
HTTP/1.1 307 Temporary Redirect Content-Length: 0 Location: https://gateway.zscloud.net:443/auD?origurl=http%3A%2F%2Fgeoanalytics%2etibco%2ecom%2ftiles%2fv100%2fbasic%5fmap%2f4%2f2%2f5%2epng&wexps=1&_ordtok=qJk3WV3NrFrrJD6ntM73sNH3vQ Content-Type: text/html P3P: CP="NOI ADM DEV PSAi COM NAV OUR OTR STP IND DEM" Set-Cookie: _sm_au_d=1;path=/;domain=.tibco.comSet up the Zscaler proxy to forward the image requests properly.
Fiddler
How to setup proxy in Spotfire:
https://support.tibco.com/s/article/Using-Proxy-to-connect-outside-of-Spotfire-Environment-with-Web-Player-or-Automation-Services
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