Description
Silent or scripted installations can fail if the installation package attempts to install an older Microsoft Visual C++ Redistributable version on a system where a newer version is already present. Since Visual C++ Redistributables cannot be downgraded, this prerequisite installation failure may cause the application installation to stop or fail.
Solution
Microsoft Visual C++ Redistributable are generally backward compatible. In most cases, applications can operate with newer supported versions of the redistributable packages already installed on the system.
To prevent installation failures:
- Review the installation scripts used to deploy software.
- Configure the installation process to detect whether the required Microsoft Visual C++ Redistributable is already installed.
- If an equal or newer supported version is found, skip the installation of the older redistributable package.
- Continue with the remaining installation steps.
This approach helps ensure smooth and successful software deployment.
If installation issues persist after updating the deployment process, contact Support and please provide the following information:
- Your License ID
- Screenshots of any error messages encountered during the installation process
- A detailed, step-by-step description of the actions performed before the issue occurred
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