License Server
Frequently asked questions and solutions for licensing, installation, and activation
- License Server: timeout and no licenses visible
- Spectrus: Silent installation failure due to a Microsoft Visual C++ Redistributable version conflict.
- License Server: migration from AVS to Azure IaaS
- License Server: Return Borrowed button unavailable for borrowed licenses
- Installation: User settings reset to default after Windows profile reset or roaming profile cleanup
- License Server: Software functions for one user but fails for others on multi user workstations
- Activation: Automatic activation fails behind corporate proxy or in offline network
- Activation: ‘Cannot unpack response’ message during manual activation
- Installation: Silent deployment fails due to missing prerequisites or incorrect transform
- License Server: Client cannot return (check in) borrowed license
- License Server: Service fails to start after Windows update due to blocked port or service account change
- Installation: Setup fails or hangs when run from network share with restricted permissions
- License Server: Clients fail to obtain license after server hostname or IP change
- License Server: Statistics – Anonymized vs full user names
- License Server: User assignment priorities (users, groups, “Other”)
- License Server: Mixing Named User and Seat based licenses in one server
- License Server: “Forbidden key(s)” error appears during activation
- Installation: Installing Spectrus and Percepta Desktop Software in a Citrix Environment: General Guidelines