Hansen, Stefan
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Activity overview
Latest activity by Hansen, Stefan-
Hansen, Stefan created an article,
Spotfire Node manager services: Services fail to start with "Class path contains multiple SLF4J providers" errors in logs
When trying to start a service on the node manager and you get errors similar to the below in the service-[GUID]-stdout.log:Starting python-service... Error: SLF4J(W): Class path contains multiple...
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Hansen, Stefan created an article,
Spotfire Server 14: Changes to the action log category names
In the latest versions of Spotfire Server 14.x there has been changes to the names in the action log categoriesBelow are the list of name changes from old > newfilter > Filter (Information Designer...
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Hansen, Stefan created an article,
Lead Discovery Premium: Client error after updating to Lead Discovery Premium 3.7
After updating to Lead Discovery Premium 3.7 and updating the Spotfire client you could see this error after logging in:Error message: Global and user services could not be initialized. The applica...
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Hansen, Stefan created an article,
Signals VitroVivo: Grid Plate Editor error after applying Spotfire hotfix HF-030 and above
After applying Spotfire hotfixes HF-030 up to HF-038 you see the below error when using the Grid Plate Editor in VitroVivo 3.6:Grid Plate Editor Plate design can not be loaded. Object reference not...
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Hansen, Stefan created an article,
Can't open local file larger than 1GB in the web player client (Error: The file is larger than 1024 MB)
When trying to open a local file that is larger than 1GB in the web player client you get the following error: This is due to the setting maxReceivedMessageSizeMb that can be set to a maximum of 2G...
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Hansen, Stefan created an article,
Spotfire Server: Web Player not starting or Analyst client login fails after updating to 14.0 HF-027 or later
Note that the 14.0 HF-027 hotfix (or later) requires the Spotfire Server to be version 14.0.8 or later, see the installation notes:Warning: Spotfire Server 14.0.8 or later required. Before you depl...
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Hansen, Stefan created an article,
Spotfire Server license administration changes after updating to 14.0.8/14.5 or later
After installing/updating Spotfire Server 14.0.8, the license management has moved.Previously licenses where being handled by opening the Analyst client and going to Tools>Administration manager.Fr...
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Hansen, Stefan created an article,
Spotfire Node manager: TERR/R/Python service error after upgrading to 14.0.6 HF-023 or later
After updating to hotfix 14.0.6 HF-023 or later you might see the following error when using the TERR/Python/R service: Error from Remote Service: Internal Server Error (500) - JSON parse error: ...
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Hansen, Stefan created an article,
Spotfire Server: Verifying JVM settings for the Spotfire server process
To check the current JVM settings for the Spotfire Server or Spotfire Node manager you can run the following command where PID is the process ID of the Spotfire process: jcmd PID VM.flags Example o...
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Hansen, Stefan created an article,
Spotfire Server: Error when opening file containing TERR scripts on the web player: Error from Remote Service: Internal Server Error (500) - Package name was not accepted.
If you have a file with TERR scripts that contains multiple packages that works in the Analyst client but on the web player you get an error similar to the following Could not execute function call...