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      4. Katalyst D2D

      Katalyst D2D

      Frequently asked questions and solutions for Katalyst D2D

      • Katalyst: “No experiments found” in Katalyst search – common causes and fixes
      • Katalyst: Finalizing and Reopening Experiments Workflows
      • Katalyst: Understanding when to use reaction vs analysis plates
      • Katalyst: Resolving mismatched versions between Katalyst and Spectrus DB
      • Katalyst: Experiment creation fails due to missing mandatory fields
      • Katalyst: Sequence file missing for Katalyst experiment – impact and recovery options
      • Katalyst: Managing duplicate compounds across plates and experiments
      • Katalyst: Creating multiple (bulk) Katalyst experiments from plate templates
      • Katalyst: General guidelines for multi-environment setups (dev/test/prod)
      • Katalyst: “No materials found” error in Katalyst when importing from an external materials source
      • Katalyst: users lose access to experiment after project ownership change
      • Katalyst: Mismatch between reaction and analysis plate layouts
      • Katalyst: Export from Katalyst to a downstream system fails due to invalid characters in names or IDs
      • Katalyst: Experiment cannot be finalized due to missing analytical data
      • Katalyst: User cannot see certain experiments due to missing role or group assignment
      • Katalyst: Robot sequence files not recognized due to naming mismatch
      • Katalyst: Experiment fails to open due to missing or corrupt attachments
      • Katalyst: High-level checklist before performing a Katalyst upgrade
      • Katalyst: Determining root cause of a Katalyst crash
      • Katalyst: Performance problems after infrastructure changes
      • Katalyst: Handling login issues after identity provider / SSO changes
      • Katalyst: Handling 502 Proxy errors on RPC calls, general approach
      • Katalyst:  Workflow guidance to ensure peaks are correctly named
      • Katalyst: Product peaks not assigned even though masses are known
      • Katalyst: User cannot log into Katalyst development environment after logging into production
      • Katalyst: CAS search fails due to external materials service error (MaterialsServiceException)
      • Katalyst: SDF import of many compounds fails in Katalyst (data integrity concern)
      • Katalyst: Error: invalid_grant: Token is not active
      • Katalyst:  Katalyst down after VM restart due to lost Spectrus DB Enterprise license activation
      • Katalyst: New experiments cannot be created after database migration to cloud
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