We are pleased to announce that our Support site has moved from PerkinElmer Informatics to Revvity Signals. The old site currently redirects to this new site (for now), so please update your bookmarks to continue accessing our Support website (https://support.revvitysignals.com/). Our email addresses for support have also changed. The old Customer Service and Support email addresses for PerkinElmer Informatics are no longer in service. Emails sent to those old addresses will not be received by support and not be responded to. You can either use the Contact link on our Support website to create a ticket or engage with the Answerbot or use the new Support email addresses for Revvity Signals Support which is noted in the auto-response you will receive if you send to the old PerkinElmer email addresses.