For Administrators only.
Prior to this task:
✔ Request template must be created.
1️⃣ Signals Configuration ➡ select |
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2️⃣ System Objects ➡ select Tasks and Requests | |
3️⃣Tasks and Requests Settings pane ➡ select Request ➡ select Templates | |
4️⃣ Request Templates section ➡ select request template to share | |
5️⃣ Request template ➡ select |
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6️⃣ Sharing ➡ select Users/Groups |
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7️⃣ Users/Groups tab ➡ select Filter by username/group name... ➡ type username/group name ➡ select |
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8️⃣ Users/Groups section ➡ select |
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Supporting Knowledge
When sharing, users can decide whether to grant Read, Write, or Full Control access:
- Read – can view but not edit.
- Write – can edit and trash.
- Full Control – can edit, trash, restore, share, copy, among others.