Signals: User Management with Automatic User Creation in the Signals Platform

The information in this the article is applicable for all Signals tenant products (Signals ChemDraw , Signals Notebook , Signals One).

The Signals platform now offers Automatic User Creation which allows administrators to automate the user registration and license assignment process. This functionality significantly reduces manual administrative tasks and ensures seamless access for authorized users, and can be configured for Signals ChemDraw, Signals Notebook, Signals One and Signals Synergy licenses.

Prerequisites

This feature requires that your tenant uses an external Identity Provider (IdP) for authentication through SAML. Without SAML configuration, automatic user creation cannot be enabled.

 Configuration Steps

1. Navigate to System Settings and select Automatic User Creation
2. Select a SAML-enabled domain from the dropdown list
3. Check the "Enable automatic user creation for this domain" checkbox
4. Enter approved email domains (one per line) that will be eligible for automatic account creation
5. Configure user permissions:
   • Select user role(s) (default: Standard User)
   • Select system group(s) (default: All Users)
6. Select which licenses to automatically assign to new users
7. Set up license usage notifications:
   • Option to be notified when a certain percentage of licenses are used
   • Option to be notified when a specific number of licenses remain
   • Enter email addresses for notifications (one per line)
8. Click Save Settings to activate

When this feature is configured and enabled, the system will:

• Automatically create accounts for new users with matching email domains
• Assign specified roles, groups, and licenses to these users
• Apply the same role/group/license assignments to existing users without licenses
• Maintain current settings for existing licensed users
• Deny access to deactivated users

ChemDraw Desktop Integration

The automatic user creation also works when users authenticate through ChemDraw Desktop's licensing dialog, providing a seamless experience across the Signals ecosystem.

Troubleshooting

If users receive the error "Your account could not be created. Please contact your administrator for support," check your available license count as this typically indicates all licenses have been allocated.

Best Practices

• Regularly monitor license usage through the notification system
• Review the approved email domains periodically to ensure they reflect your current user base
• Consider setting up multiple domain configurations if your institution uses various email domains