Description
To resolve an issue with Luminata JS, logs should be collected and sent to Technical Support to review.
Solution
- Browse console log: Press Ctrl + Shift + J in Web Browser (like Google Chrome)
- Tomcat log is located in:
%TOMCAT_ROOT%\logs\%app_name%
- Spectrus DB Server logs are located in:
%ACD_ROOT%\SPECTRUSDB.SRV\cbookserver_errors.log
%ACD_ROOT%\SPECTRUSDB.SRV\cbookserver_scripts.log
- Create a folder called logs, place all found logs there, archive it (in .zip format) and send to Technical Support.
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