Spectrus DB: How to resolve login failures related to Socket Error #10061

Description

If a user encounters Socket Error #10061 while trying to log into Spectrus DB, it means that the Enterprise server cannot authenticate you properly. The error can be resolved by starting the ACDADIntegrationService in Services window.

Solution

1. Check the Enterprise Server license keys and make sure all expired or invalid keys are removed.
2. On the Enterprise Server host computer, open Services (services.msc).
3. Locate and start the service: ACDADIntegrationService.
4. Open ESMC (Enterprise Server Management Console).
5. In the Users and Groups tab, ensure the user is configured with proper permissions.
6. If using a Custom (Using Script) authentication method, right-click on the database and click Authentication. In the Authentication settings, run Check Authentication with valid user credentials.
7. Otherwise, verify the user can log into Spectrus DB without errors.
8. If issues persist, confirm firewall/port access, restart computer, and ensure the service is set to Automatic start.