Mathew, Jaimon
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Recent activity by Mathew, Jaimon-
ChemDraw: Error, "ChemDraw.exe - Bad Image" when installing ChemDraw on my Windows PC recently upgraded
While installing ChemDraw on a recently upgraded Windows 11 OS, the following error appears."ChemDraw.exe - Bad Image" Please note that this is not a ChemDraw-specific error. Bad Image error’s is a...
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Customer Service: My Institution does not appear on ChemDraw site subscription gallery
If the academic site subscription users do not see the name of the institution at Revvity Signals | ChemDraw/ChemOffice Subscription Gallery then, please verify your academic site subscription is s...
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Signals Notebook: I do not see my Signals Notebook Standard Edition order in the download center portal.
Signals Notebook Standard Edition orders are fulfilled through a different platform and not through the Flexera download center portal. So, these types of orders are not listed on your download cen...
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ChemDraw: When applying the hotkeys for increasing the bond length, some ChemDraw structures have disproportionate bond length.
When applying the hotkeys for increasing the bond length, some ChemDraw structures have disproportionate bond length.Solution:The “0” hotkey over a secondary carbon gives a “long” carbon bond. This...
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ChemDraw: While installing/Activating Chemdraw/ChemOffice I get the error, "The application was unable to start correctly (0xc000007b)"
While installing/activating ChemDraw, the following error pops up, "Application was unable to start correctly (0xc000007b)". Solution: Uninstall and then re-install ChemDraw on the default locat...
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ChemDraw: ChemDraw or ChemOffice License agreement button is not clickable
During the ChemDraw or ChemOffice installation in Windows, the agree button is grayed out in the license agreement page. Solution: The first step is to make sure that you scroll all the way to the ...
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Customer Service: My ChemDraw/ChemOffice license is about to expire. How do I renew
How do I renew my ChemDraw license? If you are the site license administrator for your institution, contact your Revvity Signals account manager directly. If you are a user, you will need to conta...
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ChemDraw: Font, font size, and add superscripts and subscripts toolbar options are missing in ChemDraw
Font, font size, and add superscripts and subscripts toolbar options are missing in ChemDraw.Solution:Please follow the steps below to re-enable the features.
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ChemDraw: Unable to complete the registration process for ChemDraw/ChemOffice free trial
If you are unable to complete the trial registration for ChemDraw/ChemOffice products, please try the registration steps using a different browser (Firefox, preferably)If it still does not work, pl...
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ChemDraw: How to perform a SciFinder search in ChemDraw Professional
Please follow the steps below to perform a SciFinder search within ChemDraw 1. Launch ChemDraw. 2. Select the structure using one of the selection tools. 3. Click on the 'Search' menu and select 'S...