Irina Oshchepkova
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Articles
Recent activity by Irina Oshchepkova-
ACD/Labs Hardware and Software Recommendations
Client-Side SpecificationsDesktop SoftwareOPERATING SYSTEM Microsoft Windows 10, 11 Microsoft Windows Server 2016 Standard, 2019, or 2022 HARDWARE Microsoft Windows compatible PC (minimum 2-core CP...
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Spectrus: Add Editable Comments and Structure Labels to the NMR Report Templates
DescriptionA user may need to add editable text comments, annotations, or status labels (such as "Proposed" or "Selected") to individual records in the NMR Table of Structures within a report templ...
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Spectrus: Incorrect Polarity is chosen for Group Macro Processing
DescriptionWhen batch processing mixed-polarity datasets (MS+ and MS-) using the Group Macro feature, the selected macro is applied to the currently active trace. During data import, the software t...
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Spectrus: How to Import Data from Waters Connect to Spectrus Processor
DescriptionWaters UNIFI (.uep) data can be imported directly into Spectrus Processor by using the Connect to option for a Waters UNIFI system. However, when Waters UNIFI is replaced by Waters Conne...
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ACD/Labs: Application fails to start
DescriptionThis article describes common reasons why ACD/Labs applications may fail to start and provides recommended troubleshooting steps.Expired or conflicting license keys remain in the License...
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License Server: Return Borrowed button unavailable for borrowed licenses
DescriptionSome users may be unable to return borrowed licenses because the Return Borrowed button is unavailable or missing. This issue has been observed when an older client version connects to a...
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Empower Add-on: Export to .spectrus format from Results tab is failing
DescriptionUsers experienced failures when exporting Empower results to Spectrus Processor. When they select Cancel, an error message appears: “Unable to export CDF files from Empower database.”Sol...
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Spectrus JS: Database Server is not running or not reachable
DescriptionIf the page continues loading and does not finish opening, Spectrus JS may be unable to connect to the Database Server.SolutionCheck the Database Server status in Server Manager Console ...
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Spectrus JS: Processing Server is not running or is misconfigured, Bad Gateway error.
DescriptionIf you can sign in but still receive a Bad Gateway error, the issue may be related to the Processing Server.SolutionOpen your browser’s developer tools. The keyboard shortcut may vary de...
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Spectrus JS: Authentication Server is not running or not reachable, Bad Gateway error.
DescriptionA Bad Gateway error during sign-in may indicate that the Web Server cannot communicate with the Authentication Server.SolutionOpen your browser’s developer tools. The keyboard shortcut m...