ChemImage Section Type Drawings Cannot Be Copied to Microsoft 365 Products.
Users may experience issues copying ChemImage section type drawings from E-Notebook Enterprise and pasting them into Microsoft 365 applications, while the same functionality works for other users on different systems.
This issue is typically caused by Windows system file corruption affecting clipboard functionality. To resolve:
Basic Troubleshooting:
1. Restart the computer to clear temporary system glitches
2. Clear clipboard data using Windows Key + V, then "Clear all"
3. Restart Windows Explorer via Task Manager
4. Restart clipboard monitor by running "rdpclip.exe" from Task Manager > File > Run new task
Advanced Solution:
If basic troubleshooting fails, run the Windows DISM repair command:
1. Open Command Prompt as Administrator
2. Execute: `dism /online /cleanup-image /restorehealth`
3. Allow the command to complete system health restoration
4. Restart the computer
5. Test copy/paste functionality
This DISM command repairs Windows system image corruption that can interfere with clipboard operations between applications.
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