Product: E-Notebook Enterprise
Error message observed when an User attempts to open MS Word and MS Excel sections(from all the experiments) in E-Notebook:
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Error Displaying MS Word Document
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Sorry, while opening MS Word Document, Invalid File Format
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OK
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Applicable Versions:
ELN 13.9.x and 12.1.x; with MS Office 2016 and 365
a) Uninstall MS office using special tool from Microsoft. The link for the same:
https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8
(This tool was designed by Microsoft, it fully uninstalls any version of Office from the computer)
b) Reinstall MS Office
c) Run the registry fix after reinstalling Office
d) Reinstall E-Notebook
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