Printing error: While exporting the selected information: Incompatible file type and file extension Q:

Q:

Users (ELN 17.1.1) are reporting the following issue after starting the print process:

Sorry, while exporting the selected information: Incompatible file type and file extension

(C:\Users\[Username]\...\Temp\tmp1F97.docx)

A:

Please go to MS Word -> File -> Options -> Save, and confirm that option "Save files in this format" is set to "Word document (*.docx)"