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ChemDraw & ChemOffice+ Products

Knowledgebase for ChemDraw, and the ChemOffice+ family of products, such as Chem3D, ChemFinder, ChemDraw for Excel, etc.

  • ChemDraw或者ChemFinder程序无法启动,出现 "0xc000007b”错误提示。
  • ChemDraw: The Analysis Window in ChemDraw is not visible on any of the connected screens
  • ChemDraw: Users can’t send ChemDraw files via their company's outlook email
  • ChemDraw: How do I download and install ChemDraw on my Windows PC
  • ChemDrawJS: ChemdrawJS 20.0 is slow to load on Microsoft Edge and very slow to load with Internet Explorer 11.
  • Customer Service: Authentication Error - Access Expired when trying to reset your Download Center password
  • ChemDraw: Is ChemDraw compatible with a Touch Screen or Stylus Pen
  • ChemDraw: Browser Active X controls error "You currently use Netscape 5. This page will use CS ChemDraw Plugin, but it isn't installed on your computer"
  • ChemDraw for Excel: Unable to open ChemDraw for Excel documents created with previous versions
  • Customer Service: How can a ChemDraw account administrator view the exact number of licenses currently in use
  • ChemDraw: Download Error - Insufficient Permissions
  • ChemDraw: Backward Compatibility
  • Customer Service: "User already exists" error while adding new users to the download center portal.
  • ChemDraw for Excel: Disabled macros error when opening ChemDraw for excel file
  • ChemDraw: Does changing my IP address affect my ChemDraw activation
  • Customer Service: I am unable to sign up for a free trial. "You have already downloaded a trial" Error Message..
  • ChemDraw JS: Can ChemDraw JS be embedded in a commercial electronic notebook
  • ChemDraw JS: What is ChemDraw JS and what can I do with it?
  • ChemDraw: ChemSketch Takes Control of ChemDraw OLE Objects
  • ChemDraw: Error, "ChemDraw.exe - Bad Image" when installing ChemDraw on my Windows PC recently upgraded
  • ChemDraw或ChemOffice的激活和下载
  • 我收到ChemDraw激活错误‘Activation failed with error code: -7’
  • 激活ChemDraw/ChemOffice时,我得到错误代码:-2 ERROR: adding trusted storage license source。
  • 当Host ID发生变化时,如何执行激活?
  • 如何访问我的ChemDraw订阅?
  • 尝试在新计算机上激活ChemDraw时出现“Activation limit reached”或“Activation ID copies exceeds available copies”错误。
  • 无法访问下载中心并收到错误“Not able to initialize user. Please contact system administrator”
  • 当我尝试激活ChemDraw或ChemOffice 2017或更高版本时,我收到一条缺少SSL证书的错误消息。
  • 如何通过上传文件的方式激活ChemDraw?
  • ChemDraw试用版
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