RNA-Raja
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Activity overview
Latest activity by RNA-Raja-
RNA, Raja commented,
Official comment Currently, it is not possible. We have a portal for future requests. So please visit https://revvitysignals.com/ideas-portal and create one for this request so that our product team can review it..
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RNA, Raja commented,
Official comment Our Windows software has not been qualified and is therefore not supported under Windows emulation software running on a Macintosh, like Parallels, VMWare Fusion, etc., or Linux like Wine. While ...
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RNA, Raja commented,
Do you have this issue even with simple molecules like aniline, or phenol? If so, please create a support ticket by going to My Activities under your Profile name at the top right of our Support si...
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RNA, Raja created an article,
Unable to open the ChemDraw document due to the error "An internal error occurred Assertion "InWidth >0.0" failed in line xxxx.
Keywords: ChemDraw, unable to open cdxml document, "InWidth >0.0" failed Details: It appears the ChemDraw document information was altered somehow (possibly when ChemDraw crashes during editing t...
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RNA, Raja created an article,
While trying to print an embedded Word document, I didn't get the chemical structures
Keywords: ChemDraw, embedded Word document, print, unable to print embedded structure Details: This is a problem in MS Office as ChemDraw is not involved the Word printing or File saving process....
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RNA, Raja commented,
We are not sure about the ChemDraw version you have. Since MS Office 2023 is not a qualified environment, we won't support it. You will find the System Requirement page in the following FAQ. Wha...
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RNA, Raja commented,
Official comment We are not sure about the ChemDraw version you have. Since MS Office 2023 is not a qualified environment, we won't support it. You will find the System Requirement page in the following FAQ. Wha...
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RNA, Raja commented,
Official comment Seems the issue is specific to your machine/environment, we recommend creating a support ticket by going to My Activities under your Profile name at the top right of our Support site.
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RNA, Raja commented,
We are not sure about your problem while installing the product. You will find the System Requirement page in the following FAQ. What are the system requirements for ChemDraw/ChemOffice? Please cr...
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RNA, Raja commented,
In order to get "Expand Generic Structure to SDF" you need ChemOffice + Cloud license. You will get "Expand Generic Structure to SDF" function enabled once you reactivate with ChemOffice + Clou...