RNA, Raja
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Activity overview
Latest activity by RNA, Raja-
RNA, Raja commented,
Official comment We are not sure about the license used to activate the product. Assuming you have a ChemDraw Professional license. If you use ChemDraw Professional activation code Chem3D application activate and ...
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RNA, Raja created an article,
ChemDraw Activation error: SSL peer certificate or SSH remote key was not OK error
Problem: When activating ChemDraw, the following error message appears:“Error talking to server..... Generic communications error” SSL peer certificate or SSH remote key was not OK error” Sol...
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RNA, Raja commented,
Official comment In the current version, we use a different location, with respect to our previous versions. So, if you want to use your HELM monomers (present in the user-monomers.json file), created using previo...
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RNA, Raja commented,
We are not sure about your ChemDraw version. Also not sure about your mac OS.You will find the System Requirement page in the following FAQ. What are the system requirements for ChemDraw/ChemOffic...
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RNA, Raja commented,
Official comment You will find the System Requirement page in the following FAQ. What are the system requirements for ChemDraw/ChemOffice?
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RNA, Raja commented,
Official comment Currently, it is not possible. We have a portal for future requests. So please visit https://revvitysignals.com/ideas-portal and create one for this request so that our product team can review it..
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RNA, Raja commented,
Official comment Our Windows software has not been qualified and is therefore not supported under Windows emulation software running on a Macintosh, like Parallels, VMWare Fusion, etc., or Linux like Wine. While ...
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RNA, Raja commented,
Do you have this issue even with simple molecules like aniline, or phenol? If so, please create a support ticket by going to My Activities under your Profile name at the top right of our Support si...
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RNA, Raja created an article,
Unable to open the ChemDraw document due to the error "An internal error occurred Assertion "InWidth >0.0" failed in line xxxx.
Keywords: ChemDraw, unable to open cdxml document, "InWidth >0.0" failed Details: It appears the ChemDraw document information was altered somehow (possibly when ChemDraw crashes during editing t...
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RNA, Raja created an article,
While trying to print an embedded Word document, I didn't get the chemical structures
Keywords: ChemDraw, embedded Word document, print, unable to print embedded structure Details: This is a problem in MS Office as ChemDraw is not involved the Word printing or File saving process....