Irina Oshchepkova
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Recent activity by Irina Oshchepkova-
Installation: Installing Spectrus and Percepta Desktop Software in a Citrix Environment: General Guidelines
DescriptionOfficially, we do not support Citrix environments, but many of our customers have successfully deployed the software in Citrix setups.SolutionHere is the general guidance based on those ...
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Luminata: How to log user connections
DescriptionUser connection logs may be created by server hosts for operational or IT management purposes.SolutionRun ESMC as administrator and connect to database.Right-click on the database server...
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Luminata: Structure Display Options on Process Scheme
DescriptionThe data shown under the structures in process schemes can be customized to personal preference. Common examples of display options include compound name, chemical formula, formula weigh...
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Luminata: Managing Layouts and Tools displayed in the Navigation Panel
DescriptionThe displayed layouts and tools can be altered to personal preferences.SolutionIn the navigation panel, right-click on the white space under Layouts and click Show/Hide Section Items.Sel...
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Luminata: How to display Luminata layout
DescriptionFor some new users and those who upgrade to a newer version, opening Luminata may not display the Luminata layouts and tools.SolutionOpen Luminata and login to Remote database.Select the...
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Luminata: How to check performance
DescriptionUsers who encounter performance issues may run benchmarks to review and compare their results with the ACD/Labs predefined test environment. The benchmark results may be used to locate t...
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Luminata: Troubleshooting Database Connection Problems
DescriptionIf the user is experiencing issues with connecting to the Remote database, there are steps that can be taken by internal database administrator (DB admin) to resolve the problem before r...
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Luminata: Restoring access to Luminata when services fail on SDBES machine
DescriptionIf the SDBES (Spectrus DB Enterprise Server) machine has been rebooted (e.g. Windows Update for security), the ACDADIntegrationSvc service may need to be restarted.SolutionOn the SDBES m...
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Luminata: How to Adjust the User/Group Authentication and Scan Refresh Interval in SDBES (Spectrus DB Enterprise Server)
DescriptionBy default, any changes made in ESMC will appear in Luminata after 60 minutes. You may want updates to take effect sooner. For that, you need to adjust permissions following the steps be...
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Luminata JS: Where to find log files
DescriptionTo resolve an issue with Luminata JS, logs should be collected and sent to Technical Support to review.SolutionBrowse console log: Press Ctrl + Shift + J in Web Browser (like Google Chro...