Katalyst: Data processing failed and files moved to the failed folder

Description
Raw data intended for processing is moved into the Failed Files Location (Instrument Parameters → Failed Files Location). To diagnose the issue, users must review both Automation Server Scripts log files and Health Checker log files, as these contain the root‑cause error messages.

Solution

• Confirm correct naming of files.
• Confirm Scan mask for specific instrument matches the data type.
• Confirm Files are not compressed or zipped format.
• Check Automation Server processing log files:
  • Navigate to the Common Logs directory. The path is defined in the CONFIG.INI file under: [Paths]: CommonLogsDir.
  • In the dated subfolder, open the log file associated with the relevant process and review it for errors.
• Check Health Checker log files:
  • Navigate to the folder containing Health Checker logs. The path is defined in the CONFIG.INI file under: [Paths]: HealthCheckerLogsDir.
  • Open the corresponding mainHealthChecker.fsbin log file and search for error messages.
• Additional details:
• The Health Checker tool (according to the schedule configured in the Automation Server Configurator) validates:
  • The accuracy of paths defined in the Instruments and KAT_Sequence record sets, and
  • Connectivity between various system components.