RNA, Raja
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Recent activity by RNA, Raja-
ChemDraw: ChemDraw for Mac Crashes while launching templates
ChemDraw crashes while trying to open a template from the Template Tool available in the main toolbar as shown below: If so, we are aware of this behavior for some users, but the issue is specific ...
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ChemDraw: Unable to repeat the atom labels by Double-clicking
This is an intended change in v25.5. The double-clicking using text tool to copy atom label behavior has been changed from v25.5, please use the following to repeat the atom labelsFor Windows Alt ...
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ChemDraw: Double-clicking on an Atom adds a new bond instead of the text box to enter the label
This is an intended change in v25.5. From version 25.5.0.5789, you need to use Alt+single-click instead of double (left) click to get the text box to enter the label.
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ChemDraw: Object Align Tools are not enabled while selecting part of the structures.
This one is intended behavior in v25.5. From v25.5, you need to select the entire structures to get the Align Tools enabled in the Object Tool bar
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ChemDraw: "Unable to parse the InChI string, unexpected character" error when using Paste Special InChI option.
To prevent this error, make sure to use the prefix InChI along with the value (i.e., InChI=.......)eg:Incorrect:1S/C6H6O/c7-6-4-2-1-3-5-6/h1-5,7H1S/C13H12/c1-3-7-12(8-4-1)11-13-9-5-2-6-10-13/h1-10H...
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ChemDraw: What are the System requirements for ChemDraw/ChemOffice
What are the system requirements for ChemDraw/ChemOffice? Note: Unless specifically stated below as compatible for Windows or Mac, operating systems like Linux, ChromeOS, and others are not support...
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Customer Service: Activation error SSL peer certificate or SSH remote key was not OK error
When activating ChemDraw, the following error message appears:“Error talking to server..... Generic communications error” SSL peer certificate or SSH remote key was not OK error” Solution:The third...
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ChemDraw: Unable to open the ChemDraw document due to the error "An internal error occurred Assertion "InWidth >0.0" failed in line xxxx
I am unable to open the ChemDraw document due to the error "An internal error occurred Assertion "InWidth >0.0" failed in line xxxx It appears the ChemDraw document information was altered somehow ...
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ChemDraw: While trying to print an embedded Word document, I didn't get the chemical structures
While trying to print an embedded Word document, I didn't get the chemical structures. This is a problem in MS Office as ChemDraw is not involved the Word printing or File saving process. Pleas...
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ChemDraw: How can I remove a monomer from the HELM monomer user library
How can I remove a monomer from the HELM monomer user library?If you have ChemDraw Professional 21.0 or above, please select Show HELM Monomer Toolbar from the View menu and then click the Manage ...