Description
Raw data files remain in the raw data folder (Instrument Parameters → Scan Path) and are not moved for processing. This typically indicates that either the Automation Server or the ActiveMQ service is not running, or that ActiveMQ is running without required connections between system components.
Solution
- Katalyst requires certain minimal information to correctly associate analytical data with wells:
- A defined plate layout <KATID-PlateID-Well Location).
- For example, to upload .raw dataset to experiment KAT100, analysis container 3, and well A1, the dataset should be named: KAT100-3-A1.raw
- Note, data file naming conventions can be custom configured for different projects, confirm with admin what format is expected.
- For example, to upload .raw dataset to experiment KAT100, analysis container 3, and well A1, the dataset should be named: KAT100-3-A1.raw
- Materials or components added to wells, typically including:
- At least one component per well.
- Sufficient identifiers (structure, ID, or name) to match materials to analytical data when needed.
- A defined plate layout <KATID-PlateID-Well Location).
- Check that the plate used in the analytical system matches the plate definition in Katalyst (well positions, IDs).
- Ensure that the experiment ID or plate identifier used in the acquisition workflow matches what Katalyst expects.
- Automation Server is not running
- In Windows Task Manager → Details, confirm that SMROBOT.EXE has a Running status. Tip: The Automation Server status can also be checked via the Server Manager Console.
- Start the Automation Server if it is not running.
- ActiveMQ service is not running:
- In Windows Task Manager → Services, check that ActiveMQ has a Running status. Start it if needed.
- If ActiveMQ is running but the problem persists:
- ActiveMQ connections are missing or consumers = 0
- Open a browser and go to the ActiveMQ admin panel: https://localhost:8161/index.html
- On the Connections tab, ensure the following connections are present: • ActiveMQ ↔ Web Server (Connector openwire) • ActiveMQ ↔ Automation Server (Connector stomp)
- On the Queues tab, verify that the Number of customers is not zero.
- If connections are missing or consumers = 0, restart both the Automation Server and the ActiveMQ service.
- Raw data folder’s Scan Path is not correctly configured.
- Ensure that the correct Scan Path is configured for the specific instrument and analysis type, in the Instruments record set.
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