Description
- Users copy structures from external tools (drawing programs, ELNs, web viewers) and paste into Katalyst’s structure fields.
- Sometimes:
- The structure does not appear.
- Parts of the structure are missing.
- Stereochemistry or charge states do not transfer correctly.
Solution
- Check source format:
- Determine if the source supports a standard transferable format (e.g., molfile, SMILES, CDX/CDXML).
- Some visual copy operations only copy images, not chemical data.
- Use explicit export/import where possible:
- Export a molfile or SMILES from the source tool.
- Import/upload that file into Katalyst instead of pure clipboard operations.
- Verify Katalyst version capabilities:
- Confirm which structure formats and stereochemistry features are supported in the installed version.
- For recurring issues:
- Capture examples of problematic structures and the source application.
- Provide them to support so import behavior can be analyzed and improved.
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