Katalyst: users lose access to experiment after project ownership change

Description

• A Katalyst project’s ownership or responsible group changes (e.g., from one team to another).
• After the change, some users:
  • Can no longer see or open experiments they previously accessed.
  • Experience permissions errors or empty experiment lists.
• Admins may have altered group memberships, project security, or ACLs.

Solution

• Review the security configuration of the affected project:
  • Identify which groups/roles have read/write access.
  • Check whether old teams/groups were removed without adding new ones.
• Confirm user memberships:
  • Ensure users who need access belong to the correct groups associated with the project.
  • If using SSO or external directory groups, verify group sync/assignment is still correct.
• Apply corrections:
  • Add the new team’s group(s) to the project’s allowed roles.
  • Optionally maintain legacy access for a transition period, if appropriate.
• After making changes:
  • Ask users to log out/in or refresh their session.
  • Confirm they see the expected experiments again.