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      E-Notebook & ChemBioOffice Enterprise

      E-Notebook & ChemBioOffice Enterprise Knowledgebase

      • ChemBioOffice Enterprise Suite
      • E-Notebook Enterprise
      • How to enable a custom field in Registration?
      • How to make a custom field required in Inventory?
      • Recently registered compounds do not show structure, molecular formula and or molecular weight
      • Registration is showing an Error message when trying to submit record
      • I have created a new section type containing an Excel field. The new section type can be added to experiments, but when I try to export to MS Word I get the following error message: Sorry, while exporting the selected information: an error occurred while
      • Section types configured for search Results do not replace the current one
      • Making the Supplier Name required when creating a container in Inventory.
      • Viewing all the vendors available in the ChemACX Database
      • E-Notebook Enterprise: When I enumerate reactions, Enumerated Reactions section is populated correctly, but MPS Products section is still empty
      • Changes to the SQL Server database location in the Security System Administrator, System Administration tab, Security System web service field do not hold. How can I change it to reflect the proper server name?
      • Captured Image (PDFs or Images) gets rendered twice
      • "Sorry, while printing: Cannot activate application" while printing from E-Notebook
      • How can I reinstall my ClickOnce E-Notebook?
      • Unable to print label in Inventory the browser displays a black screen and no label is created when selected
      • Error message: "Error:-1422:ORA-01422:exact fetch returns more than requested number of rows" when trying to import to Inventory through InvLoader
      • Cannot render a PDF using an Image section
      • "Missing configuration" error when trying to view the Audit Trail
      • Is there a tool available that will help me troubleshoot when an application is running slow, or will not shutdown properly?
      • How do I know the size of my experiment in E-Notebook?
      • Error message when trying to display a location with a large amount of containers.
      • The main menu in Registration or Inventory is distorted and the buttons don’t work.
      • I have an issue with user NiC in ELN. Whenever she tries to Export to PDF an experiment, the document header is misaligned. Tabulation is lost between Owner and Printed.
      • When I log on to ELN I get the following error message:Sorry, key not valid for use in specified state.
      • Saving a link in E-Notebook to the specific experiment
      • Uploading to Inventory using InvLoader results in substances with no chemical structure
      • Binder requires to upload a PDF file twice when Adobe Reader is installed
      • Error when trying to create Spectra Section in Enotebook: “Spectrum” section type error: Could not obtain “AxSPCPlot” control window handle - Performance setting enabled by default.
      • I am able to login Inventory, however, the program sits in the taskbar and I can't open/maximize Inventory. How do I Maximize the Inventory window?
      • When trying to upload a plate to Inventory using InvLoader a barcode error message is displayed:”CREATE_PLATE_RESULTS ERROR="Plate barcode 'XXXXX' already exists in Inventory"
      • When trying to upload a plate to Inventory using InvLoader a constraint error message is displayed: "ORA-00001: unique constraint (CHEMINVDB2.INV_PLATES_PK) violated"
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