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      E-Notebook & ChemBioOffice Enterprise

      E-Notebook & ChemBioOffice Enterprise Knowledgebase

      • ChemBioOffice Enterprise Suite
      • E-Notebook Enterprise
      • Why does the duplicate checking feature in Registration System fail?
      • Why do I get the following error on my Win XP client when trying to import data into my protocol?Run-time error ‘339’:Component ‘comdlg32.ocx’ or one of its dependencies not correctly registered: a file is missing or invalid.
      • In the online version, search results displays first 5 reactions or results and when there are more records found, it refuses to advance to the next 5 or remaining records. This happens using #records button or the arrows near this button.When you click o
      • Why are the calcualtions I set up in my protocol no longer giving the correct result?
      • How do I duplicate a calculation in a table higher than the table where the calcualtion currently exists?
      • I get the following error when clicking on any of the links on the ChemOffice.asp page:Microsoft VBScript runtime error '800a0009'Subscript out of range "[number:0]'/sample/global.asa, line 911
      • I am not able to export records from the Merck Index. The Export options are grayed out.
      • How do I search over more than one E-procurement database from ChemACX?
      • How do I search over more than one E-procurement database from ChemACX?
      • Why can't my CsCartridge installer find the file OCI.dll? When I run the installer for the Oracle Cartridge on a new instance of OracleI get a message that the cartridge installer can not find the OCI.dll.  Theerror message lists many directories that we
      • When I launch the Ashgate Drugs database, I get a "Error 2303" warning. If I click OK, I am asked to browse for a folder. Which folder should I choose?
      • When I try to publish a new ChemFinder database with ChemOffice Webserver, I always get:Enter username and password for unknown at (some domain)
      • When I do a search, I am getting more hits than I want. For example, if I search for 50-1, I get 50-10, 50-11, etc. How can I make this value absolute?
      • Why can't I see the table of contents in the help file?
      • Why can't I see the table of contents in the help file?
      • DOC Error: Why does the biosar_reports_ora DSN not work for BioSAR Browser version 7.2?
      • The button bar (for Preference, Help, About, Log Off) does not work.The Log Off returns an Http error:HTTP Error 404404 Not FoundThe Web server cannot find the file or script you asked for. Please check the URL to ensure that the path is correct. Please
      • ChemMSDX does not work after a fresh install because all the .ini files reference msdS not msdX.
      • None of the processes exit gracefully. I have numerous cfw processes on the server that will not terminate unless I shut down IIS.
      • How do I access the Oracle Configuration Files and how do I upgrade my Windows Scripting version?
      • I am unable to use the back button to go back after entering ChemACX.
      • Why aren't my changes to the preferences being saved?
      • The option to export the ChemACX database as an SD File is not available. The option is grayed out.
      • Why is my log file becoming so large?
      • Why does the Chemoffice Webserver stop responding when the domain securitypolicy is applied?
      • Why can't I add a new user to cs_security?  I getan error that says the user code is already taken.
      • Why do I get errors during substance management actions for roles other than INV_ADMIN and INV_REGISTRAR?
      • Why does the BioSAR Browser report writer fail with theerror  "Report cannot be generated.  Form description isrequired."?
      • Why is Barcode Report1 hanging when I try to print a barcodein Inventory Manager?
      • Why do I receive an error when importing assaydata? 
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