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      E-Notebook & ChemBioOffice Enterprise

      E-Notebook & ChemBioOffice Enterprise Knowledgebase

      • ChemBioOffice Enterprise Suite
      • E-Notebook Enterprise
      • A user reports that he was working on an Excel section and saving his work periodically. He left ELN open and came back the next day. ELN had timed out, and when he logged in again his previous work was gone.
      • Problem Description: Is there is a listener available to allow the witness to add a reason if they reject an experiment. There is a “comments” column, but I do not know how to make it available when someone is witnessing an experiment.
      • "No endpoint listening" error while saving a large experiment
      • How can I increase the time before a user's session is timed out in ELN?
      • How to disable the chemical warnings in Registration 12?
      • How to enable batch_id in Registration 10?
      • How to add a custom property in Registration 12?
      • How to enable moving batches between compounds in Registration 12?
      • Today I tried to create a new user in our LDAP-authenticated E-Notebook installation. To my dismay, I discovered that our IS Department had assigned this new user the same login ID as a former user. Since the former contractor left about 6 years ago, his
      • A user has the submitted for witness rejection for a number of experiments, but he had reopened them and resubmitted and it shows as completed. However, when I go into the history it shows that it’s rejected. Not sure how to modify to have the rejected ex
      • Errors when copying a graph from an Excel section
      • How to create new roles in CBOE 12
      • Where are the Inventory report templates and queries stored in the system?
      • How to represent a monomer to use in Registration?
      • How to turn off annotations in E-Notebook?
      • Why the User Full Name is not auto-populated on Title section?
      • E-Notebook: Can E-Notebook be installed on tablets
      • When doing sign & close I can see Quicklinks as an option in the Witness Selection window. What's quicklinks and how can I use it?
      • I would like to change the configuration for our current e-notebook system so that end users are not able to duplicate “notebooks”.
      • How to remove list search for CAS fields
      • How to exclude Search Sub-locations by default in Inventory
      • When I try to export a document from a SDM section I get the following error:Unhandled exception has occurred in a component in your application...After I click Continue I get:Exception has been thrown by the target of an invocationStaging Area is not ava
      • I get the following error adding Excel files:“The file you are trying to open is in a different format than specified” when adding excel files"
      • There is an error when a user tries to save a re-opened experiment.Sorry, while setting protection type. The Protect2002 method or property is not available because the document is locked for editing.
      • A user is getting the following error when trying to export to PDF an experiment:Sorry while copying the page setup from the export template to the master document: Requested PaperSize is not available on the currently selected printer.
      • Windows installer error message 1720 when attempting to install CBOE 12.1
      • How can we give permissions on a user’s notebook to another user? A chemist has left the company and left a few experiments open, we need to allow another chemist access to his notebook so he can close the experiments.
      • When performing a search in ELN the following error pops up: “Sorry, an error occurred on the business tier: There is an error in XML document”
      • How can I link experiments in E-Notebook?
      • E-Notebook: Where can I find the E-Notebook Admin Guide
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