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      E-Notebook & ChemBioOffice Enterprise

      E-Notebook & ChemBioOffice Enterprise Knowledgebase

      • ChemBioOffice Enterprise Suite
      • E-Notebook Enterprise
      • I'm trying to Sign & Close an MPS Experiment, but I consistently get an error message. If I click OK it goes away and the process resumes, but it still annoying.Error: System.Xml:Root element is missing.
      • Question: Some of the ELN Users ask whether it is possible to have a Microsoft Visio Section type similar to the Microsoft Word, PowerPoint and Excel ones so that they can display and edit Visio documents directly in the ELN.
      • " Error extracting ISBEW64.exe from ISRegSvr.dll" or "Error loading ISBEW64.exe...File does not exist" when installing E-notebook.
      • When attempting to use Send2ELN, I get the error Error "Send2Enotebook printer has not been properly configured. A required file could not be located. Please contact support" On 64 bit. Sometimes instead of an error I get a log file pop up window showing
      • We had to reboot our applications server after some updates were applied. After rebooting, it's not possible for any end user to login to ELN. They get this error message:Sorry, an error occurred while opening a client connection: while setting up connect
      • When trying to upload using DataLoader an error message is displayed
      • When exporting hits to sdf in Inventory the structures are not exported but all other details are
      • The application displays an error message when trying to register a record
      • The application displays an error message when trying to add an icon.
      • How can I know where documents imported using SDM are stored?
      • Trying to close an experiment but it keeps getting stuck at one section (Captured Image). Getting the message of sorry, object reference not set to an instance of an object.
      • Possible causes for a user not to get a User Configuration created in their home collection when they log in for the first time.
      • ENClienConfig.xml has been modified so it is possible to choose Test or Prod at login time. If the user launches ELN as herself the drop-down is not available. If she chooses "Run as administrator" then the drop-down appears and login is successful. OS is
      • Problem: Error message when trying to add a user from ELN to ChemBioOffic EnterpriseApplication: ChemBioOffice Enterprise 10
      • cannot start the converter mswrd32
      • We took an export of our Production Oracle instance and renamed it, then attached it to our Test ELN application server in order to be able to test.Everything seemed to work OK, but we get an error when trying to sign and close any experiment:
      • Do you support CBOE\ELN in a Citrix environment?
      • I'm using a custom PDF section type as part of my experiments. When I try to use the Send2Enotebook printer, the Collection target drop-down is empty, so I cannot send the file.
      • The issue appears on Citrix server.When printing an experiment containing MS Excel section type sometimes the following error appears:Export to MS Word…
      • Getting the following error when trying to export to pdf:Sorry, there is no folder named "Document Settings" in rendering folder "Rendering Folder".
      • Why is it normal while the hit name is not in accordance with the name used by the user in ChemACX?
      • How to keep the original information of waiting document and submitted by.. after changing the user ID?
      • Issue:When users try to sign and close an experiment they get an error message:
      • Adding Custom Fields to Registration 10
      • Once an experiment has been closed, signed and witnessed in E-Notebook, is it possible to export that experiment as a PDF with the corresponding digital signature (e.g. to share with an IP attorney)?
      • Page orientation in ELN export to PDF: Contents of pages in landscape mode are flipped and in portrait mode when exported to PDF.
      • How can I add another witness to a submitted experiment?
      • There are 3 options in MSP Experiment. Could I choose them simultaneously? ·Enumerate Reactant ·Enumerate Product ·Enumerate File
      • E-Notebook Enterprise: Slow performance when using ELN (logging in, browsing experiments/users etc)
      • Cannot work offline in ELN Enterprise.
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